Step-by-step guide
Ready to start a regular delivery of veg boxes, packed with produce sourced from local organic farms?
Our sign-up process will guide you through the whole process, but if you want a glimpse of how it works, here's our step-by-step guide:
Step 1: What's your postcode?
So we can tell you which day of the week we deliver to your area. Once we know which day we deliver to you, you can then pick which date you want to start your deliveries.
Step 2: Which veg box are you? (a) What type, what size, how often?
We offer three different types of veg box. They differ in how much control you take over what you get.
Need more help? Read our complete guide to our different boxes.
What’s your size?
Not a polite question, we’ll admit! We’ve found there’s no straightforward map between size of household and size of box. It depends on how much veg you eat:
- How many meals do you eat at home? How often do you eat out? Do you just cook with veg in the evening or at lunch and breakfast as well?
- How much of your meals are prepared with fresh vegetables? Do you want your veggies to accompany main dishes (maybe meaty ones or bought-in ones)? Or are you making vegetarian/vegan main dishes that use even more veg?
Our three ranges of box are available in Small, Medium, Large and Giant, as veg-only or veg plus fruit. Here’s a very rough guide of which size to go for:
|
No. in house |
Some cooking from scratch |
Regularly cook from scratch |
We eat veggies morning, noon and night! |
|
1-2 |
S |
M |
L |
|
3-4 |
M |
L |
G |
|
4+ |
L |
G |
G + extra |
We use a system of points to make sure each size of box gives you the same value each week. Want to know more? There’s more detail in our FAQs.
You can add extra veg or fruit to your box, useful if your Choice box is not quite big enough, but you don’t want to go up to the next size. Or if you want to add specific items to your OriginalPLUS+ or Original box.
#1: ‘Select your items’: pick your contents for the next delivery.
#2: ‘Manage your preference’: set up permanent preferences to act as a backup – either so we know what to substitute if we’re out of something, or if you forget to choose.
‘Manage your preferences’: set up the 3 things you want to exclude from your box on a permanent basis.
No preferences allowed.
Step 3: Add items to your veg box
Your veg box comes with free delivery: why not add to your order? You can add extra fresh produce, or anything from our broad range of groceries. Our groceries are either organic or produced by the Cambridge Food Hub’s community of local producers.
Decide how often you want to add them: select either just one delivery, weekly or fortnightly using the ‘Schedule’ drop-down menu.
Step 4: Provide your details and set up your direct debit
Once you're happy with your order, you'll need to give us the details we need to make your deliveries, including where you'd like us to leave your veg box if you're not in.
Paying for your veg box deliveries is really easy: just set up your direct debit and we'll request the correct amount each week. We only ask for the money AFTER each delivery.
Step 5: Checkout your order
Once you've set up your direct debit, we'll confirm your order and send you an email as well.
However, we are an inclusive company: we don't believe that not having access to a bank account should bar you from accessing good quality food. Please get in touch if you need to pay a different way. You won't be able to complete your first order online, so we'll need to set up an account for you.
If you have an overseas bank account, you may not be able to set up a direct debit. Again, please get in touch, so we can set up your account and arrange an alternative method of payment.
We welcome payment with Healthy Start vouchers: paper vouchers can be returned as payment with your empty box.